8 Facts About Online Shopping You Need To Know In 2020

4. Safety concern

When customers make a purchase, they provide their credit card information or bank details which could be misused. Because rate of cyber crime has been increasing day by day. Chances of fraud in online shopping has increased which raise privacy concern for customers.

5. Return policy

In case of defective product, some online sites don’t offer return policy. But even if they offer return policy, you have to pay additional shipping charges. However, some sites offer good return policy but not everyone.

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